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Shipments - Payments - Returns

 

Cost of delivery

The cost of delivery depends on country and you can check it in the table at the bottom of this page.
For delivery to other country than your location please use change country tool (always at the top of the right panel).

 

Delivery time

Most of our goods are in stock and we send them next day after we get the money to our bank account. However the order time (time of implementation) can be longer. In such case we will inform you as soon as possible.

Delivery time depends on messenger service. Time of delivery for UPS Standard is 3-5 days for EU countries and 5-7 days for non-EU European countries. UPS Expedited takes 5-7 days. It is obligatory to give us your exact telephone number with your country code (e.g. +48 123 456 789 for Poland). Otherwise courier may have some problems to deliver a package to you. You may check the delivery status at www.ups.com. You will get all the informations in email that will be sent to your address right away after we send the package.

Total waiting time = time of implementation + delivery time

The time of implementation and delivery time we count using working days.
We do not take any responsibility for delivery time after the package is collected by the messenger.
We do not send packages by post. Sorry.

 

How to pay?

Available types of payments are:

  • PayPal / credit card – add 2% of overall value of ordered items and shipment
  • bank transfer – free of charge
  • cash in our shop in Bytom (Poland) – free of charge

The cost of delivery of ordered items is at the customer. The package will be sent after the payment is made and money are received by us. We will let you know all the details during placing an order
and/or by e-mail.

 

Return conditions

A customer has a right to return the ordered items without any explanation or a cause up to 10 days after receiving the order (does not concern the orders collected personally). In such case the items should be sent, unused and in perfect condition, to the customer's cost to the address that is on the package or you can find it in Contact section.

Hereby we inform that we do not bare the delivery cost of goods returned to us. This means that the packages sent by Cash On Delivery will be returned to the sender, unless that was agreed earlier. The money will be returned if the name, address and bank account number was provided by a customer together with the return or earlier. This money will be given back up to 7 days after the date of our reception of the returned item. If our product does not reach your demands in quality just let us know by email and we will try to fix the problem. Sometimes we agree to exchange the product to the other one.

It is possible to cancel the order until the product was sent. If you wish to cancel an order just send us an e-mail.

Shipping costs to: USA

  • UPS Expedited - 2-5 workdays after the package is sent
    • 0 - 5.01kg 100.31 €
    • 5.01 - 16.01kg 152.81 €
    • 16.01 - 35.01kg 206.25 €
    • 35.01 - 55.01kg 206.25 €
  • UPS Expres Saver - 1-3 days after the package is sent
    • 0 - 5.01kg 214.69 €
    • 5.01 - 16.01kg 351.54 €
    • 16.01 - 35.01kg 526.86 €
    • 35.01 - 55.01kg 667.50 €
  • Pick up personally in Bytom (Poland)
    • 0 - 1000kg 0.00 €

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